Frequently Asked Questions

More details to help you prepare for your trip to Nassau

No- transportation to and from all tours or experiences is not included.

Detailed information for how to arrive at the meeting point will be provided at the time of booking. All starting points are conveniently located just a few minutes from the cruise ship port, local bus stops and Paradise Island water ferry.

Please be sure to let us know if you- or anyone in your party- has severe food allergies (ie: shellfish, nuts, lactose intolerance, etc.) or dietary restrictions (ie: vegetarian, gluten-free, etc.) when you purchase your tickets. As long as we know in advance, we can accommodate your dietary needs by providing tasty substitutions at each stop.

Yes. Our Bites of Nassau Food Tour does include one alcoholic beverage. Our Savor Old Nassau Dining Stroll includes three cocktail pairings.

If you would prefer not to consume alcohol, please make a note of this within the ticket notes during check-out. We will be able to provide an appropriate non-alcoholic beverage substitution.

In select locations throughout the tour, participants may be able to purchase additional alcoholic beverages (local beer, wine, and cocktails) but please note that this is optional, time permitting, and the cost is not included in your ticket purchase.

Persons under the age of 18 (legal drinking age in The Bahamas) will not be served alcohol.

Our food tours serve enough food to be equivalent to a hearty lunch (for most people) that will not leave you hungry. With the combination of food and drink tastings in addition to built in breaks for cultural, historical and architectural insight along the way, most participants are satisfied after our food tours.

Please understand our food tours are not intended to replace breakfast and lunch or lunch and dinner combined, so please consider eating breakfast before or eating dinner after the tour.

Advanced ticket purchase is required. Purchasing tickets at the start of our tour or would not allow us enough time to work with our restaurant partners to ensure food tastings are prepared for you.

Our tours typically sell out ahead of time and we encourage you to book well in advance in order to maximize your chances of reserving the day, time, and number of tickets you prefer.

Tickets for our Bites of Nassau Food Tour and Savor Old Nassau Dining Tour can only be purchased online through our website using Visa, AMEX, MasterCard or Discover or by calling 1 (242) 601-1725. Cash and walk up traffic is not encouraged.

Yes- all guests must purchase a ticket whether they plan to partake in the food tastings or not.

Non-paying individuals will not able to join the tour for any reason. The ticket fees help cover the costs of all the food tastings and also to pay for your tour guide’s wages, who are offering valuable commentary on historical, architectural, cultural and restaurant information during our tours.

If a tour date or specific tour time is sold out, there is a good chance that we will add an additional tour on that day so please contact us directly via email: info@trubahamianfoodtours.com or phone 1 (242) 601-1725 so we can do our best to accommodate you!

Tickets purchased for our Bites of Nassau Food Tour , Savor Old Nassau Dining Stroll and Authentic Bahamian Cooking Class are non-refundable. Under normal circumstances, tours and classes cannot be canceled or rescheduled.

However, if one of our experiences is canceled due to severe inclement weather (such as a hurricane or tropical storm) or some other unforeseen emergency, we will be glad to reschedule your tour/class time or refund your ticket purchase.

Yes! Our Savor Old Nassau Dining Stroll is offered on Sundays, Bahamian Public Holidays (except on December 25th & 26th and January 1st), and for private groups by request 7 days a week.

However, our Bites of Nassau Food Tour is not available on Sundays or Bahamian Holidays. It is only available Monday – Saturday throughout the week.

It is also possible for us to host Private Group Tours as well-  please fill out a Private Group Request Form with your specific date request and we’ll response within 24 hours.

Yes, private group food tours are available for our Bites of Nassau Food Tour (Mon-Sat) and Savor Old Nassau Dining Stroll (7 days per week). To set up a Private Tour or learn more, please visit our Private Group Tours page and submit a Private Group Tour Request Form. A member of Tru Bahamian Food Tours team will respond within 24 hours to your inquiry!

All of our tours and experiences are held rain or shine. In the event of inclement weather, we provide ponchos if you do not have your own umbrella. However, we advise you to check the weather conditions for your tour date and dress/prepare appropriately.

If severe weather (such as a hurricane or tropical storm) does prevent the tour from taking place, you will receive a full refund or a gift certificate to use on a date of your convenience.

Yes, gift certificates are available for both our Bites of Nassau Food Tours and our Savor Old Nassau Dining Stroll and make a perfect gift for holidays, birthdays or any other occasion! To purchase or learn more about our gift certificates, please visit our Gift Certificates page or call us at: (1-844) 850-2318 or (242) 601-1725.

*NOTE- our gift certificates never expire!

In addition to a healthy appetite, we suggest you bring along:

  • e-ticket
  • wear comfortable, light clothing and walking shoes.
  • sun protection
  • your own bottle of water
  • cash gratuity for your tour guide

Due to the pre-arranged timing of the tour stops, we kindly ask that you wait to shop until after the tour is completed so that we can stay on our food-tasting schedule and ensure that we arrive at our Tour Partner locations in a timely manner. Remaining on our scheduled route ensures that the food and beverages at each stop are freshly prepared for our tour participants. If you’d like to return to your favourite tasting locations after the tour to make purchases, your tour guide will be happy to direct you to that establishment. We will also provide you with a detailed map displaying our route so that you can return to any of the tasting locations at your leisure.

**We encourage cruise visitors wanting to shop to select an earlier tour time where possible so that they’ll have some time for shopping after the tour is completed before having to head back to the ship.**

Yes- bathrooms are available throughout the tour at selected food-tasting locations. Your guide will be sure to let you know at the beginning of the tour when the bathroom breaks will occur and remind you throughout the tour as well.

 

No. Our tours do not finish at the same location from where they begin.

You will receive detailed instructions after your ticket purchase including the exact starting and ending point locations in addition to a printed map at the beginning of your food tour.

Of course, our guides will be happy to direct you to any location in the downtown area if you prefer to continue exploring the city.  If you have a question about getting directions somewhere- just ask us!

Not at all. Whether you’re an avid chef or a complete novice- this class is designed to be suitable for anyone with a love of food and culture. All that is required is your eagerness to learn, meet fellow foodies and enjoy some local hospitality!

Our Private Authentic Bahamian Cooking Class & Lunch Experience is available for groups as small as 2 guests and as large as 10 guests per session. Please send us a Private Group Tour Request to tell us about the details of your group size so we can provide you with pricing.

Of course! Our Authentic Bahamian Cooking Class is only available as a Private Group experience for groups as small as 2 guests and as large as 10 guests in one session.

Please submit a Private Group Request Form to tell us about your group and which date you’re interested in joining us. A member of our Tru Bahamian Food Tours team will respond within 24 hours to your inquiry!

Tru Bahamian Food Tours does not include tour guide gratuities in the cost of our tours. If you enjoyed yourself, gratuities in cash are greatly appreciated and accepted by your tour guide. The standard gratuity for a tour guide in the service industry is 15% – 20%.

Our food tours can accommodate guests with strollers, however, the tour is not suitable for guests with severe mobility issues or guests requiring wheelchair assistance.

The tour route includes two hills as well as a few tasting locations that are only accessible by stairs. We can always offer a modified tour route but it goes without saying that some of the presentations throughout the tour will be missed and the overall experience will not be as complete for the tour participant in that case.

If you are planning to push a stroller, please let us know at least 24 hours before the tour begins to so that we can ensure you have the best tour experience possible.

Yes- Private Group Tours include the ticket cost, pre-paid gratuities, and taxes associated with your meal. If you’d like to offer an additional gratuity to your tour guide or wait staff because you had an amazing time, you are welcome to do so but doing so is completely optional and at your discretion.

We understand that there are sometimes last minute changes made to cruise ship schedules and on occasion, a ship that is scheduled to dock in Nassau might arrive at a different time/date than listed or in rare cases, bypass the port altogether due to weather, an onboard medical emergency, etc. 

We also understand that these changes are out of your control.

In cases where we can reschedule you to join one of our tours on another tour day or at another time- we will. In cases in which this is not possible, we’ll issue you a gift certificate (with no expiration date) for the full value of your tickets that you’ll be able to use any time in the future. In special cases and when neither of these options is feasible, we’ll assess the possibility of issuing a refund.

We’re constantly making slight changes to our experiences every few months. Many parts of the tour remain the same, but we do our best to improve upon and enhance the food tours and ensure that it is representative of downtown Nassau’s dynamic and evolving neighborhood. Don’t be embarrassed to come back for more and repeat the experience– many people do!

No! We offer Private Tour options (minimum of 8 guests or value of 8 tickets) in German, French, Spanish, & Italian by request.

Please contact us with a Private Group request if you would like to make arrangements to join us for one of our tours in these languages so we can set up a date and time that works with your schedule!

The Bites of Nassau Food Tasting & Cultural Walking Tour begins at Rawson Square. You will meet your tour guide- wearing a Tru Bahamian Food Tours shirt- behind the Sir Milo Butler Statue (bronze bust) in the center of the public square.

DIRECTIONS TO RAWSON SQUARE:

You will meet your tour guide behind the Sir Milo Butler Statue (bronze bust) in the center of Rawson Square. It is the most recognizable and centralized location in all of downtown Nassau- across Bay Street from Parliament Square where the Queen Victoria Statue is situated. When in doubt, ask a local and they will surely point you in the right direction.

DIRECTIONS FROM THE CRUISE SHIP PORT-

You can walk from the Cruise Ship Pier to the starting location in just a few minutes. Once out of Festival Place (the collective of stalls and vendors inside the terminal’s gated area), you will find us in 1 minute or less. Use the crosswalk directly in front of you after exiting Festival Place and walk into the public square immediately ahead. This is Rawson Square where you will meet your tour guide behind the Sir Milo Butler Statue (bronze bust) in the center of the square.

DIRECTIONS FROM PARADISE ISLAND-

Taxi: You can take a taxi directly to the starting point from Paradise Island. If you choose this option, tell your taxi driver to take you to the Sir Milo Butler Statue at Rawson Square. This option should get you to the starting location in 15 minutes, depending on traffic.

 Water Ferry: There is a water ferry that departs from beneath the Paradise Island Bridge with various signs that point to where to find it. Ferries leave every 30 minutes and the ride itself takes about 15 minutes. Once you get off the ferry in downtown Nassau, walk east (towards the cruise ships) along Woodes Rogers Walk until you get to Parliament Street. Turn right onto Parliament Street (across from the cruise port entrance) and into Rawson Square immediately to your left. Look for the bronze bust of Sir Milo Butler in the center of the square and find us there.

DIRECTIONS FROM CABLE BEACH-

Taxi: You can take a taxi directly to the starting point from Cable Beach. If you choose this option, tell your taxi driver to take you to the Sir Milo Butler Statue at Rawson Square. This option should get you to the tour starting location in 20 minutes, depending on traffic.

Local Bus Service: Your most budget-friendly option is to take the local bus service (called a Jitney). The #10 Bus, which has lots of bus stops located along Cable Beach, arrives on George Street as the final stop in the downtown loop. Ask the driver to let you off downtown, on George Street, to be sure. From the George Street bus stop, turn right onto Bay Street and walk 4 blocks east until you get to Parliament Street where you will turn left into the square and look for the Sir Milo Butler Statue (bronze bust).

If you’d like more information about how to make your way to the starting point prior to the tour date- we’d be happy to assist- please call us at (242) 601-1725 (local) or email us at: info@trubahamianfoodtours.com.

Our Bites of Nassau Food Tour lasts approximately 3-hours and you can expect to be standing or walking for two thirds of the time. We cover 1.2 miles and walk at a moderate pace.

Due to narrow sidewalks and several staircases and hills along the route, unfortunately this tour is not suitable for guests with severe mobility issues or guests requiring wheelchair assistance.

Yes and we typically have multiple tour starting times. Please take a look at our tour calendar to see our full listing of available tours for a particular day by selecting “Book Now”.

If one of the listed tour starting times does not fit your schedule, please contact us directly with a request for a special starting tour time and we’ll try to make it happen!


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